Amazon to Help Indian Customers Exchange Rs. 2,000 Note via Amazon Pay Wallet: Here’s How

Amazon said on Wednesday it will collect soon-to-be-withdrawn Rs. 2,000 rupee notes from customers in India and credit them to online wallets to help people struggling with the exchange process.

India’s central bank (RBI) decided last month to withdraw the largest denomination notes from circulation, asking people to deposit or exchange them at banks by the end of September.

Amazon said its customers can hand over up to Rs. 50,000 worth to delivery agents for orders meant for payment via cash. The amount will then be credited to their Amazon Pay wallets.

“Don’t stress if stores are refusing to accept Rs. 2,000 notes for payments,” the e-commerce giant said in a statement.

Unlike in 2016, India’s latest currency note change has not disrupted the markets.

Since the RBI’s May 19 order, Indians began to use the Rs. 2,000 notes to pay for daily essentials, premium brands and online orders, with Zomato’s food delivery sales using cash payments surging in the first few days.

“The facility to top up your Amazon Pay balance with cash handed to delivery agents at your doorstep is one of our unique services in India,” Vikas Bansal, whole-time director at Amazon Pay India, said in a statement.

Recently, the company has also launched the Amazon Prime Lite in India on Thursday as an affordable alternative to the annual Prime subscription. The Lite plan will be offering access to two-day deliveries at no additional cost. It will also provide access to the entire catalogue of Prime Video content with certain limitations. However, users will not be getting free access to Amazon Music, Amazon Gaming, and Prime Reading on the Prime Lite plan.