Academic Counselor ( Campus Title: SUCCESS Counselor)

Company Description:

Mount Wachusett Community College (MWCC) is a highly regarded educational institution located
in Gardner, Massachusetts and accredited by the New England Commission of Higher Education (NECHE). Established in 1963, MWCC serves the
educational needs of the communities of North Central Massachusetts with innovative undergraduate education, early college programs,
workforce development, personal enrichment, and community service. With a strong emphasis on academic excellence, MWCC provides a supportive
environment for individuals to pursue their educational goals, enhance professional skills, and seek personal growth. As a beacon of
opportunity, Mount Wachusett Community College empowers individuals from all walks of life, fostering their development and
transformation.

We hope you will consider applying for one of our open positions, and discover all that Mount    Wachusett Community
College and the North Central Massachusetts region have to offer.

http://mwcc.edu/about-mwcc/

Mount Wachusett Community College embraces diversity, equity, and inclusion as core
values and makes it our mission to proactively focus on improving racial equity in our college community. We value equity-minded individuals
with commitment to serve student learners from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and
orientations. Therefore, we strongly encourage applicants who share our commitment and who understand the benefits of culturally relevant
practices needed in an educational environment.

Job Description:

General Statement of
Duties:

Under the general direction of the Director of Advising & Student Success, the SUCCESS Counselor serves as the
initial / primary point of contact for student enrollment once initial onboarding is completed and the student is identified as an
appropriate candidate for the SUCCESS Scholars program. The SUCCESS Counselor assists students in all phases of the enrollment life cycle
from point of initial advising (post-admission) through completion (graduation) or transition to another support program, by providing
academic advising services to students in person, and via college resources such as phone, email, text, and video chat, as scheduled or as
walk-in meetings, consistent with availability as established in consultation with the established best practices of the SUCCESS program and
the Advising, Career, and Transfer Office.

Responsibilities:

  • Use the developmental
    advising/mentoring/coaching approach and employ proactive, sustained, and strengths-based strategies to ensure the success of a cohort of
    students enrolled in the SUCCESS Scholar program designed to increase persistence through completion and/or transfer.
  • Perform new,
    transfer, and readmitted student intake advising and assist students with educational planning including, but not limited to: academic,
    career, and transfer resources of the College.
  • Create a success plan for each student, schedule regular meetings to track academic
    progress, and ensure access to support services
  • Foster linkages between academic and student support programs/services to build a
    holistic SUCCESS network that provides options, referrals, and alternative solutions for SUCCESS scholars facing adversity or challenges. 
    Collaborate with campus and community-based resources to provide responsive wrap-around services for students.
  • Establish meaningful
    relationships with students focused on academic and personal success (inside and outside of the classroom) while creating a welcoming and
    inclusive environment where every SUCCESS scholar feels they have an opportunity to set and reach their individual goals.
  • Serve as
    the primary point of contact for a cohort of students. As the point of contact, SUCCESS Advisors will connect students with MWCC supports
    and facilitate solution-focused conversations focused on helping SUCCESS scholars overcome academic and life
    obstacles/challenges.
  • Lead programs and activities designed to cultivate academic self-confidence, community engagement, 21st
    century life skills, self-advocacy, and a sense of participatory involvement on all aspects of campus and academic life.
  • Create,
    implement, and facilitate (or encourage attendance in) workshops and events for SUCCESS cohort on a variety of topics including academic
    skills, career exploration, financial literacy, leadership development, and student life activities.
  • Actively participate in College
    enrollment strategies.
  • Identify risk factors and appropriate interventions with an emphasis on student strengths, retention, and
    persistence.  Address and diffuse situations of conflict and crisis while making appropriate referrals.  Collaborate with other departments
    to ensue minimal disruption to student success.
  • Work with SUCCESS Advisor team to build a strong cohort of students within the
    program that instills a culture of success, confidence, self-advocacy, and positive identity.
  • Participates in enrollment events
    (such as Enrollment Express, Accepted Student Registration Days and Open House), orientation and other college-wide efforts to enhance the
    student experience.
  • Focus specific efforts on supporting students in online courses (asynchronous and synchronous) to ensure that
    students actively engage in this learning modality. 
  • Assist students directly in the transition into college.  Support students in
    their understanding of Blackboard, course delivery and modality, faculty expectations, time management, academic support, financial aid,
    course registration, etc. 

For Complete Union Specifications please click HERE

Requirements:

Minimum Qualifications:

  • Master’s degree in Education, Counseling, Psychology or closely
    related field; Three (3) years experience and/or training involving college admissions, academic advisement, career development, or
    program/project management; or
  • An equivalent combination of education, training, and experience.
  • Travel to other MWCC
    campuses as required

Desired Qualifications:

  • Experience work with community college and/or adult learner
    populations;
  • Bilingual

Equivalency Statement

Applicants who do not meet the qualifications as stated
above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of
education, training and experience required for the responsibilities of this position.

Additional Information:

Campus Title: Success Counselor

Salary: $63,288.00-$107,876

*** Actual Salary determined by
education, experience, and any applicable grant limitations per the collective bargaining agreement. Applicants should be aware it is
unlikely the salary will be at or near the top of the range.

Grade: 5

Employee Status: Full
Time 

Benefits: Yes

Hours per Week: 37.5

Number of Weeks: 52 

Mount Wachusett Community College is
an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender,
disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as
required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation
Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual
harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall
be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal
Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights
.

Application Instructions:

Candidates for employment should be aware that although the COVID 19 Vaccination
Requirement Policy is no longer in effect, all Community College students, faculty and staff are strongly encouraged to be up to date with
vaccination against COVID-19. For additional information related to the status of the COVID19 Vaccination Requirement Policy, please visit:
https://mwcc.edu/covid/

The following documents are required:

1.
Resume

2. Cover Letter

Anticipated Effective Date: January 2024

Priority will be given to applications
received prior to  January 15, 2024

Applications will continue to be accepted until the position is filled.

Candidates may be subject to employment screening to include both a Criminal Offender Record Information (CORI) request and a Sexual
Offender Registry Information (SORI).


Mount Wachusett Community College seeks to provide equal educational and employment opportunities and does not discriminate on the basis of race, color, religious creed, age, physical or mental disability, sex, national origin or ancestry, marital status, sexual orientation, genetic information or veteran status.
Mount Wachusett Community College busca proveer oportunidades iguales en educación y empleo. No se discrimina a base de raza, credo, color, religión, origen nacional, género, edad, estado military, impedimento físico o mental, orientación sexual, estado civil ó información genética.

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Company Description:

Mount Wachusett Community College (MWCC) is a highly regarded educational institution located
in Gardner, Massachusetts and accredited by the New England Commission of Higher Education (NECHE). Established in 1963, MWCC serves the
educational needs of the communities of North Central Massachusetts with innovative undergraduate education, early college programs,
workforce development, personal enrichment, and community service. With a strong emphasis on academic excellence, MWCC provides a supportive
environment for individuals to pursue their educational goals, enhance professional skills, and seek personal growth. As a beacon of
opportunity, Mount Wachusett Community College empowers individuals from all walks of life, fostering their development and
transformation.

We hope you will consider applying for one of our open positions, and discover all that Mount    Wachusett Community
College and the North Central Massachusetts region have to offer.

http://mwcc.edu/about-mwcc/

Mount Wachusett Community College embraces diversity, equity, and inclusion as core
values and makes it our mission to proactively focus on improving racial equity in our college community. We value equity-minded individuals
with commitment to serve student learners from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and
orientations. Therefore, we strongly encourage applicants who share our commitment and who understand the benefits of culturally relevant
practices needed in an educational environment.

Job Description:

General Statement of
Duties:

Under the general direction of the Director of Advising & Student Success, the SUCCESS Counselor serves as the
initial / primary point of contact for student enrollment once initial onboarding is completed and the student is identified as an
appropriate candidate for the SUCCESS Scholars program. The SUCCESS Counselor assists students in all phases of the enrollment life cycle
from point of initial advising (post-admission) through completion (graduation) or transition to another support program, by providing
academic advising services to students in person, and via college resources such as phone, email, text, and video chat, as scheduled or as
walk-in meetings, consistent with availability as established in consultation with the established best practices of the SUCCESS program and
the Advising, Career, and Transfer Office.

Responsibilities:

  • Use the developmental
    advising/mentoring/coaching approach and employ proactive, sustained, and strengths-based strategies to ensure the success of a cohort of
    students enrolled in the SUCCESS Scholar program designed to increase persistence through completion and/or transfer.
  • Perform new,
    transfer, and readmitted student intake advising and assist students with educational planning including, but not limited to: academic,
    career, and transfer resources of the College.
  • Create a success plan for each student, schedule regular meetings to track academic
    progress, and ensure access to support services
  • Foster linkages between academic and student support programs/services to build a
    holistic SUCCESS network that provides options, referrals, and alternative solutions for SUCCESS scholars facing adversity or challenges. 
    Collaborate with campus and community-based resources to provide responsive wrap-around services for students.
  • Establish meaningful
    relationships with students focused on academic and personal success (inside and outside of the classroom) while creating a welcoming and
    inclusive environment where every SUCCESS scholar feels they have an opportunity to set and reach their individual goals.
  • Serve as
    the primary point of contact for a cohort of students. As the point of contact, SUCCESS Advisors will connect students with MWCC supports
    and facilitate solution-focused conversations focused on helping SUCCESS scholars overcome academic and life
    obstacles/challenges.
  • Lead programs and activities designed to cultivate academic self-confidence, community engagement, 21st
    century life skills, self-advocacy, and a sense of participatory involvement on all aspects of campus and academic life.
  • Create,
    implement, and facilitate (or encourage attendance in) workshops and events for SUCCESS cohort on a variety of topics including academic
    skills, career exploration, financial literacy, leadership development, and student life activities.
  • Actively participate in College
    enrollment strategies.
  • Identify risk factors and appropriate interventions with an emphasis on student strengths, retention, and
    persistence.  Address and diffuse situations of conflict and crisis while making appropriate referrals.  Collaborate with other departments
    to ensue minimal disruption to student success.
  • Work with SUCCESS Advisor team to build a strong cohort of students within the
    program that instills a culture of success, confidence, self-advocacy, and positive identity.
  • Participates in enrollment events
    (such as Enrollment Express, Accepted Student Registration Days and Open House), orientation and other college-wide efforts to enhance the
    student experience.
  • Focus specific efforts on supporting students in online courses (asynchronous and synchronous) to ensure that
    students actively engage in this learning modality. 
  • Assist students directly in the transition into college.  Support students in
    their understanding of Blackboard, course delivery and modality, faculty expectations, time management, academic support, financial aid,
    course registration, etc. 

For Complete Union Specifications please click HERE

Requirements:

Minimum Qualifications:

  • Master’s degree in Education, Counseling, Psychology or closely
    related field; Three (3) years experience and/or training involving college admissions, academic advisement, career development, or
    program/project management; or
  • An equivalent combination of education, training, and experience.
  • Travel to other MWCC
    campuses as required

Desired Qualifications:

  • Experience work with community college and/or adult learner
    populations;
  • Bilingual

Equivalency Statement

Applicants who do not meet the qualifications as stated
above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of
education, training and experience required for the responsibilities of this position.

Additional Information:

Campus Title: Success Counselor

Salary: $63,288.00-$107,876

*** Actual Salary determined by
education, experience, and any applicable grant limitations per the collective bargaining agreement. Applicants should be aware it is
unlikely the salary will be at or near the top of the range.

Grade: 5

Employee Status: Full
Time 

Benefits: Yes

Hours per Week: 37.5

Number of Weeks: 52 

Mount Wachusett Community College is
an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender,
disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as
required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation
Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual
harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall
be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal
Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights
.

Application Instructions:

Candidates for employment should be aware that although the COVID 19 Vaccination
Requirement Policy is no longer in effect, all Community College students, faculty and staff are strongly encouraged to be up to date with
vaccination against COVID-19. For additional information related to the status of the COVID19 Vaccination Requirement Policy, please visit:
https://mwcc.edu/covid/

The following documents are required:

1.
Resume

2. Cover Letter

Anticipated Effective Date: January 2024

Priority will be given to applications
received prior to  January 15, 2024

Applications will continue to be accepted until the position is filled.

Candidates may be subject to employment screening to include both a Criminal Offender Record Information (CORI) request and a Sexual
Offender Registry Information (SORI).


Mount Wachusett Community College seeks to provide equal educational and employment opportunities and does not discriminate on the basis of race, color, religious creed, age, physical or mental disability, sex, national origin or ancestry, marital status, sexual orientation, genetic information or veteran status.
Mount Wachusett Community College busca proveer oportunidades iguales en educación y empleo. No se discrimina a base de raza, credo, color, religión, origen nacional, género, edad, estado military, impedimento físico o mental, orientación sexual, estado civil ó información genética.

, Academic Counselor ( Campus Title: SUCCESS Counselor)

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