Requisition Number: RE46810
Department Name: 1B200: Student and Academic Support
Work Location: Lexington, KY
Grade Level: 42
Salary Range: $17.41-27.87/hour
Type of Position: Staff
Required Education: AA
Click here for more information about equivalencies
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience: 4 yrs
Required License/Registration/Certification
None
Physical Requirements
Sitting for long periods of time, occasional lifting of objects up to 20 lbs. and repetitive motion tasks.
Shift
Monday-Friday, typically 8:00am-5:00pm
Job Summary
This position is a central point of contact for Student Excellence, providing information, support, and budgetary assistance. This is a customer service driven position, requiring the ability to multitask multiple projects with frequent interruptions. This position is required to organize resources, train student employees, and manage the day-to-day activities of this multi-unit office.
The University of Kentucky Office for Student Success operates from a student-centered foundation. We seek to build a strong community through the care of and concern for every member of Student Success. We cultivate an equity-minded working and learning environment where people are seen and valued. We strive to revolutionize student success practice through a culture of ingenuity, excellence, agency, and accountability. The twenty-five units and five areas that comprise Student Success are committed to one vision: designing and delivering unparalleled student services. To learn more about the Office for Student Success, visit: https://studentsuccess.uky.edu/.
Skills / Knowledge / Abilities
Proficiency with SAP
and other customer relationship management (CRM)platforms, website content management systems, communications and scheduling systems, and Microsoft 365 applications and programs. Prefer direct experience and training with UK campus technology systems. Managing technical communications systems for the Career Center, including primary oversight of office e-mail, a multi-line phone, and scheduling systems.
Does this position have supervisory responsibilities?: No
Preferred Education/Experience
- Prefer a Bachelor’s degree.
- Prefer a minimum of 2 years of experience in a college/university setting.
- Proficiency with SAP and other customer relationship management(CRM) platforms, website content, management systems, communications and scheduling systems, and Microsoft 365 applications and programs. Prefer direct experience and training with UK campus technology systems.
- Experience working with diverse populations
- Experience providing service to employers and community partners.
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
University of Kentucky is an equal opportunity employer and encourages applications from minorities and women.
Requisition Number: RE46810
Department Name: 1B200: Student and Academic Support
Work Location: Lexington, KY
Grade Level: 42
Salary Range: $17.41-27.87/hour
Type of Position: Staff
Required Education: AA
Click here for more information about equivalencies
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience: 4 yrs
Required License/Registration/Certification
None
Physical Requirements
Sitting for long periods of time, occasional lifting of objects up to 20 lbs. and repetitive motion tasks.
Shift
Monday-Friday, typically 8:00am-5:00pm
Job Summary
This position is a central point of contact for Student Excellence, providing information, support, and budgetary assistance. This is a customer service driven position, requiring the ability to multitask multiple projects with frequent interruptions. This position is required to organize resources, train student employees, and manage the day-to-day activities of this multi-unit office.
The University of Kentucky Office for Student Success operates from a student-centered foundation. We seek to build a strong community through the care of and concern for every member of Student Success. We cultivate an equity-minded working and learning environment where people are seen and valued. We strive to revolutionize student success practice through a culture of ingenuity, excellence, agency, and accountability. The twenty-five units and five areas that comprise Student Success are committed to one vision: designing and delivering unparalleled student services. To learn more about the Office for Student Success, visit: https://studentsuccess.uky.edu/.
Skills / Knowledge / Abilities
Proficiency with SAP
and other customer relationship management (CRM)platforms, website content management systems, communications and scheduling systems, and Microsoft 365 applications and programs. Prefer direct experience and training with UK campus technology systems. Managing technical communications systems for the Career Center, including primary oversight of office e-mail, a multi-line phone, and scheduling systems.
Does this position have supervisory responsibilities?: No
Preferred Education/Experience
- Prefer a Bachelor’s degree.
- Prefer a minimum of 2 years of experience in a college/university setting.
- Proficiency with SAP and other customer relationship management(CRM) platforms, website content, management systems, communications and scheduling systems, and Microsoft 365 applications and programs. Prefer direct experience and training with UK campus technology systems.
- Experience working with diverse populations
- Experience providing service to employers and community partners.
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
University of Kentucky is an equal opportunity employer and encourages applications from minorities and women.
, Administrative Services Assistant – HigherEdJobs