Receptionist/Clerk – HigherEdJobs

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Salary: $14.86 Hourly

Location: Salem Campus. Salem, OR

Job Type: Part-Time Hourly

Job Number: HR100H-CK

Division: Regional Education & Academic Development

Opening Date: 10/11/2023

Closing Date: 1/4/2024 11:59 PM Pacific

POSITION SUMMARY

This position will provide quality customer service to a diverse student population at the college. Duties will include providing information about the GED and ESOL program in-person and over the phone, entering various forms of data and records into databases, supporting in the collection of data from multiple sources, maintaining filing systems, participating in inventorying of materials and supplies, assisting in cashiering and registration, proctoring standardized tests, etc. 

Chemeketa is a proud Hispanic-Serving Institution that aspires to be an inclusive environment where we honor and value the unique contributions of our diverse students, employees, and community. We seek to foster cultural competence and pursue equitable solutions that support all students in achieving their educational goals. If you are interested in joining the work of the college to pursue a supportive and inclusive culture, we encourage you to apply.  

This is a part-time hourly pool. Applications are collected for possible immediate, or future college vacancies. This type of employment is temporary and often sporadic. You may only be contacted if a review of your application results in the intent to pursue your candidacy.

WHEN APPLYING FOR THIS POSITION, YOU WILL BE REQUIRED TO ATTACH THE FOLLOWING ELECTRONIC DOCUMENTS:

  • Unofficial Transcripts- An electronic copy of your academic transcript(s) from an accredited institution must be attached with your application. If you have academic credentials from non-U.S. institutions, you will need to include an evaluation of your credentials   

TERMS OF EMPLOYMENT

  • Requires flexible work schedule to meet program needs, which may include evenings and/or weekends. 
  • All positions at Chemeketa are required to be available for work onsite as requested by the College. 
  • Requires the provision of official transcripts upon hire
  • Employees must maintain Oregon or Washington residency as a condition of employment.
  • Part-time hourly positions will not exceed 900 working hours per fiscal year
  • Successful applicants for designated positions must pass a background inquiry, which may include criminal, driving, credit and full background checks. Only information relevant to the position will be considered. An individual with negative information on their background inquiry will not necessarily be denied employment. 
  • Providing false information will result in rejection of an application, employment offer or dismissal

DUTIES & RESPONSIBILITIES

Essential Functions:

  • Provides information to students, staff, and the public in person and on the phone
  • Assists with department activities such as registration and assessment testing
  • Follows college policies regarding student confidentiality and FERPA regulations
  • Processes student records
  • Researches information as needed
  • Administers tests, maintain records, and provides other record management activities as directed
  • Maintains security regulations and procedures for tests, files, and records
  • Maintains appropriate test conditions to ensure test and security procedures are followed
  • Participates as a team member in the delivery of optimum testing services to customers and organizations
  • Attends meetings and training as needed
  • Performs other related duties as assigned

Institutional Expectations

  • Embraces diversity and actively collaborates effectively with a variety of students, staff and the public from diverse cultural, social, economic and educational backgrounds
  • Participates in recruitment and retention of students at an individual and institutional level in promotion of student success
  • Embraces, understands and uses appropriate technology tools to accomplish job functions
  • Provides high quality, effective service to internal and external customers through continuous improvement and adoption of lean office practices

CANDIDATE QUALIFICATIONS

Your application will be scored based on the minimum qualifications, core competencies, and preferred qualifications. Please address how your relevant experiences apply to these areas in your online application and supplemental attachments.

Minimum Qualifications:

High school diploma or GED
* AND-
One year of customer service experience

Core Competencies

  • Bicultural/multicultural skills sufficient to select appropriate behaviors, values and
    attitudes within different cultures during interactions with others

Preferred Qualifications

  • One year clerical, reception and/or secretarial experience or related education
  • Bi-lingual English/Spanish
  • Experience working in an environment serving diverse customers 
  • Experience using the Microsoft Office Suite
  • Knowledge of current office practices

ADDITIONAL INFORMATION

*Please Note: As part of the first round of screening, the committee will conduct an anonymous review of the application materials and will not be able to view any personally identifiable information. Please be sure that your application is complete and thoroughly depicts how you meet the minimum qualifications, core competencies and preferred qualifications. 

Required documents must be provided at the time of application. Please remove your social security number from your documents, including transcripts. Documents containing social security numbers will be considered incomplete. Additionally, applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. Chemeketa makes employment decisions based solely on the candidate’s demonstrated competencies as related to successful performance in the position.  

VETERANS’ PREFERENCE

Applicants are eligible to use Veterans’ Preference when applying with Chemeketa Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum criteria of the position and electronically attach the required documentation at the time of application.

You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/ 

For information regarding Veterans’ Preference qualifications, visit http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq

DOCUMENTS REQUIRED FOR VETERANS’ PREFERENCE 

  • One of the following:
    • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) -OR-
    • Letter from the US Dept. of Veterans Affairs indicating receipt of a non-service connected pension -OR-
    • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate
  • In addition to one of the above documents, Disabled Veterans must also submit one of the following:
    • A copy of their Veterans disability preference letter from the Department of Veterans Affairs -OR-
    • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

PHYSICAL REQUIREMENTS
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary requirements are met.

PUBLIC SERVICE LOAN FORGIVENESS

Chemeketa Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.

EQUAL OPPORTUNITY EMPLOYER

It is against the law for this recipient of Federal financial assistance to discriminate on the following bases: Against any individual in the United States, on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sex stereotyping, transgender status, and gender identity), national origin (including limited English proficiency), age, disability, or political affiliation or belief, or, against any beneficiary of, applicant to, or participant in programs financially assisted under Title I of the Workforce Innovation and Opportunity Act, on the basis of the individual’s citizenship status or participation in any WIOA Title I-financially assisted program or activity.

The recipient must not discriminate in any of the following areas:

  • Deciding who will be admitted, or have access, to any WIOA Title I-financially assisted program or activity;
  • providing opportunities in, or treating any person with regard to, such a program or activity; or
  • making employment decisions in the administration of, or in connection with, such a program or activity.

Recipients of federal financial assistance must take reasonable steps to ensure that communications with individuals with disabilities are as effective as communications with others. This means that, upon request and at no cost to the individual, recipients are required to provide appropriate auxiliary aids and services to qualified individuals with disabilities.

WHAT TO DO IF YOU BELIEVE YOU HAVE EXPERIENCED DISCRIMINATION

If you think that you have been subjected to discrimination under a WIOA Title I-financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation with either:

  • The recipient’s Equal Opportunity Officer (or the person whom the recipient has designated for this purpose); or
  • The Director, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue NW., Room N-4123, Washington, DC 20210 or electronically as directed on the CRC Web site at https://www.dol.gov/agencies/oasam/centers-offices/civil-rights-center.
  • If you file your complaint with the recipient, you must wait either until the recipient issues a written Notice of Final Action, or until 90 days have passed (whichever is sooner), before filing with the Civil Rights Center (see address above).
  • If the recipient does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you may file a complaint with CRC before receiving that Notice. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your complaint with the recipient).
  • If the recipient does give you a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action.

Contact person:
Heather McDaniel, Associate Vice President of Human Resources
heather.mcdaniel@chemeketa.edu | 503.399.2522

To request this publication in an alternative format, please call 503 399 5192

Source link ]

Logo

Salary: $14.86 Hourly

Location: Salem Campus. Salem, OR

Job Type: Part-Time Hourly

Job Number: HR100H-CK

Division: Regional Education & Academic Development

Opening Date: 10/11/2023

Closing Date: 1/4/2024 11:59 PM Pacific

POSITION SUMMARY

This position will provide quality customer service to a diverse student population at the college. Duties will include providing information about the GED and ESOL program in-person and over the phone, entering various forms of data and records into databases, supporting in the collection of data from multiple sources, maintaining filing systems, participating in inventorying of materials and supplies, assisting in cashiering and registration, proctoring standardized tests, etc. 

Chemeketa is a proud Hispanic-Serving Institution that aspires to be an inclusive environment where we honor and value the unique contributions of our diverse students, employees, and community. We seek to foster cultural competence and pursue equitable solutions that support all students in achieving their educational goals. If you are interested in joining the work of the college to pursue a supportive and inclusive culture, we encourage you to apply.  

This is a part-time hourly pool. Applications are collected for possible immediate, or future college vacancies. This type of employment is temporary and often sporadic. You may only be contacted if a review of your application results in the intent to pursue your candidacy.

WHEN APPLYING FOR THIS POSITION, YOU WILL BE REQUIRED TO ATTACH THE FOLLOWING ELECTRONIC DOCUMENTS:

  • Unofficial Transcripts- An electronic copy of your academic transcript(s) from an accredited institution must be attached with your application. If you have academic credentials from non-U.S. institutions, you will need to include an evaluation of your credentials   

TERMS OF EMPLOYMENT

  • Requires flexible work schedule to meet program needs, which may include evenings and/or weekends. 
  • All positions at Chemeketa are required to be available for work onsite as requested by the College. 
  • Requires the provision of official transcripts upon hire
  • Employees must maintain Oregon or Washington residency as a condition of employment.
  • Part-time hourly positions will not exceed 900 working hours per fiscal year
  • Successful applicants for designated positions must pass a background inquiry, which may include criminal, driving, credit and full background checks. Only information relevant to the position will be considered. An individual with negative information on their background inquiry will not necessarily be denied employment. 
  • Providing false information will result in rejection of an application, employment offer or dismissal

DUTIES & RESPONSIBILITIES

Essential Functions:

  • Provides information to students, staff, and the public in person and on the phone
  • Assists with department activities such as registration and assessment testing
  • Follows college policies regarding student confidentiality and FERPA regulations
  • Processes student records
  • Researches information as needed
  • Administers tests, maintain records, and provides other record management activities as directed
  • Maintains security regulations and procedures for tests, files, and records
  • Maintains appropriate test conditions to ensure test and security procedures are followed
  • Participates as a team member in the delivery of optimum testing services to customers and organizations
  • Attends meetings and training as needed
  • Performs other related duties as assigned

Institutional Expectations

  • Embraces diversity and actively collaborates effectively with a variety of students, staff and the public from diverse cultural, social, economic and educational backgrounds
  • Participates in recruitment and retention of students at an individual and institutional level in promotion of student success
  • Embraces, understands and uses appropriate technology tools to accomplish job functions
  • Provides high quality, effective service to internal and external customers through continuous improvement and adoption of lean office practices

CANDIDATE QUALIFICATIONS

Your application will be scored based on the minimum qualifications, core competencies, and preferred qualifications. Please address how your relevant experiences apply to these areas in your online application and supplemental attachments.

Minimum Qualifications:

High school diploma or GED
* AND-
One year of customer service experience

Core Competencies

  • Bicultural/multicultural skills sufficient to select appropriate behaviors, values and
    attitudes within different cultures during interactions with others

Preferred Qualifications

  • One year clerical, reception and/or secretarial experience or related education
  • Bi-lingual English/Spanish
  • Experience working in an environment serving diverse customers 
  • Experience using the Microsoft Office Suite
  • Knowledge of current office practices

ADDITIONAL INFORMATION

*Please Note: As part of the first round of screening, the committee will conduct an anonymous review of the application materials and will not be able to view any personally identifiable information. Please be sure that your application is complete and thoroughly depicts how you meet the minimum qualifications, core competencies and preferred qualifications. 

Required documents must be provided at the time of application. Please remove your social security number from your documents, including transcripts. Documents containing social security numbers will be considered incomplete. Additionally, applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. Chemeketa makes employment decisions based solely on the candidate’s demonstrated competencies as related to successful performance in the position.  

VETERANS’ PREFERENCE

Applicants are eligible to use Veterans’ Preference when applying with Chemeketa Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum criteria of the position and electronically attach the required documentation at the time of application.

You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/ 

For information regarding Veterans’ Preference qualifications, visit http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq

DOCUMENTS REQUIRED FOR VETERANS’ PREFERENCE 

  • One of the following:
    • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) -OR-
    • Letter from the US Dept. of Veterans Affairs indicating receipt of a non-service connected pension -OR-
    • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate
  • In addition to one of the above documents, Disabled Veterans must also submit one of the following:
    • A copy of their Veterans disability preference letter from the Department of Veterans Affairs -OR-
    • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

PHYSICAL REQUIREMENTS
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary requirements are met.

PUBLIC SERVICE LOAN FORGIVENESS

Chemeketa Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.

EQUAL OPPORTUNITY EMPLOYER

It is against the law for this recipient of Federal financial assistance to discriminate on the following bases: Against any individual in the United States, on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sex stereotyping, transgender status, and gender identity), national origin (including limited English proficiency), age, disability, or political affiliation or belief, or, against any beneficiary of, applicant to, or participant in programs financially assisted under Title I of the Workforce Innovation and Opportunity Act, on the basis of the individual’s citizenship status or participation in any WIOA Title I-financially assisted program or activity.

The recipient must not discriminate in any of the following areas:

  • Deciding who will be admitted, or have access, to any WIOA Title I-financially assisted program or activity;
  • providing opportunities in, or treating any person with regard to, such a program or activity; or
  • making employment decisions in the administration of, or in connection with, such a program or activity.

Recipients of federal financial assistance must take reasonable steps to ensure that communications with individuals with disabilities are as effective as communications with others. This means that, upon request and at no cost to the individual, recipients are required to provide appropriate auxiliary aids and services to qualified individuals with disabilities.

WHAT TO DO IF YOU BELIEVE YOU HAVE EXPERIENCED DISCRIMINATION

If you think that you have been subjected to discrimination under a WIOA Title I-financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation with either:

  • The recipient’s Equal Opportunity Officer (or the person whom the recipient has designated for this purpose); or
  • The Director, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue NW., Room N-4123, Washington, DC 20210 or electronically as directed on the CRC Web site at https://www.dol.gov/agencies/oasam/centers-offices/civil-rights-center.
  • If you file your complaint with the recipient, you must wait either until the recipient issues a written Notice of Final Action, or until 90 days have passed (whichever is sooner), before filing with the Civil Rights Center (see address above).
  • If the recipient does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you may file a complaint with CRC before receiving that Notice. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your complaint with the recipient).
  • If the recipient does give you a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action.

Contact person:
Heather McDaniel, Associate Vice President of Human Resources
heather.mcdaniel@chemeketa.edu | 503.399.2522

To request this publication in an alternative format, please call 503 399 5192

, Receptionist/Clerk – HigherEdJobs

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